Refund & Exchange Policy

Boutique 1101 wants to ensure that you are satisfied with your new purchase. Thus we are here to help if that is not the case.

 

Refunds

You have 14 days to return an item from the date you purchased it. To be eligible for a refund, your item must be unused and in the same condition that you purchased it. Your item must be in the original packaging. The receipt or proof of purchase is needed for repayment to proceed.

Boutique 1101 will initiate a refund to your original method of payment (cash, debit or credit). Depending on your card issuer’s policies, you will receive the credit within a number of days.

 

Exchanges

You have 30 days to exchange  an item from the date you purchased it. Certain conditions may apply to be eligible for an exchange. These conditions include receiving damaged goods, or because the product you received is different to the one you were expecting.

 

Final Sales

Items on sale are final. Thus, no refund or exchange will be granted to you after purchasing these items.

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